Customer Service Executive (French Speaker)
KuCoin ExchangeKuala Lumpur, Kuala Lumpur, Malaysia6 jam yang lalu
Penerangan pekerjaanWith 1+ years of hands‑on experience in the fintech or blockchain industry. Familiar with professional English email writing. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. Good and positive attitude with a keen interest in learning. Competitive pay package (basic salary + transport allowance + meal allowance + night shift allowances + generous KPI bonus program + annual bonus). Excellent growth and advancement opportunities : we offer you support, skill development, coaching opportunities, and training program to help you succeed. Employee engagement, recognition, and appreciation program. Annual Leave, Sick Leave, Hospitalization Leave, Birthday Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available. Team Building. Executive Full‑time Customer Service, Finance, and Other Consumer Services and Administrative and Support Services
Direct message the job poster from KuCoin Exchange
Responsibility
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Actively share customer feedback with internal departments to improve the customer experience.
- Actively respond to the feedback received from social media.
- Work with internal teams to ensure the pre & post service for all products are in place.
Requirements
Benefits
Seniority level
Employment type
Job function
Industries
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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