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RESPONSIBILITIES
- Manage end-to-end risk management activities within SCM Malaysia’s function.
- Oversee the end-to-end lifecycle of third-party relationships – from risk assessments and onboarding through ongoing oversight, exit and remediation – ensuring alignment with Group’s Third-Party Risk Management (TPRM) Standard, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and Bank Negara Malaysia (BNM) Outsourcing Policy.
Third Party Risk Management
Manage the full third-party lifecycle – from outsourcing and materiality assessments, review of risk and control assessments, onboarding, and contract renewals.Consolidate, gather and collect inputs for Third Party Risk Management Committee (TPRMC) pack.Challenge and validate risk reviews, escalating issues or non-compliance to the required guidelines.Maintain the registry of third parties and manage lifecycle events (i.e., renewals, exit, consolidations).Produce regular TPRM oversight reports for internal stakeholders, risk committees.Support internal or external audits with evidence and articulation of controls in practice.Review and elevate breaches of risk appetites, exceptions and issues from the Service Review Meeting (SRM) Dashboard.Stakeholder Engagement
Collaborate closely with business functions, global SCM, legal, compliance, tax, finance and technology teams.Guide and influence stakeholders to fulfil the due diligence required for third-party lifecycle.Act as an advisor to business heads, category managers, contract owners and support functions.Escalate systemic risk issues and provide solutions on exceptions, issues or control gaps identified.Risk, Compliance and Conduct
Uphold the Bank’s Code of Conduct, ethics, regulatory obligations, and conduct principles.Continuous improvement and Sustainability
Identify opportunities to optimize TPRM processes (tooling, reporting, workflows).Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead the (country / business unit / function / XXX (team) to achieve the outcomes set out in the Bank’s Conduct Principles : (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.).Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.(Insert local regulator e.g. PRA / FCA prescribed responsibilities and Rationale for allocation).(Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries)Serve as a Director of the Board of (insert name of entities).Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent).Key stakeholders
Business and Functions and Country Management Team Members.Other Responsibilities
Embed Here for good and Group’s brand and values in XXXX (country / business unit / team); Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role).We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we :
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible working options based around home and office locations, with flexible working patterns.Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Unlock job insights
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Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.
Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world‑class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.
It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state‑of‑the‑art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.
Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.
Standard Chartered Bank’s two other global shared services centres are based in India and China.
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