IT System Engineer

Responsibilities

• 1) Asset & Compliance Maintain accurate IT asset inventory (hardware, software, licenses, and peripherals). Document IT processes, policies, and system configurations. Ensure compliance with IT and data security policies.
• 2) Hardware & Software Support Install, configure, and maintain desktops, laptops, printers, and mobile devices. Troubleshoot software applications, operating systems, and office productivity tools. Perform preventive maintenance, upgrades, and patch updates. Support users with hardware / software-related issues to minimize downtime.
• 3) Network Support Monitor, maintain, and troubleshoot LAN / WAN, Wi-Fi, and VPN connections. Configure and manage firewalls, routers, switches, and other networking devices. Ensure network security, reliability, and performance optimization.
• 4) SAP Business One (SAP B1) Support Provide first-level SAP B1 support and troubleshooting for end-users. Coordinate with SAP vendors or consultants for escalated issues. Assist in user access, data management, and SAP-related documentation. Support training and guidance for SAP B1 users.
• 5) Server & Systems Administration Administer and maintain company servers (Windows / Linux environments). Manage Active Directory, user accounts, and access rights. Monitor server performance, storage capacity, and system health. Perform data backup, recovery, and security patching.
• 6) IT Procurement Source, evaluate, and recommend IT hardware, software, and services. Manage vendor relationships and coordinate purchase orders. Review quotations and ensure cost-effective IT procurement. Maintain records of IT purchases and licensing compliance.

Job requirements :

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