MY Technical Solutions Consultant (ManageEngine)

MY Technical Solutions Consultant (ManageEngine)

This role is specifically for our Enterprise IT Management product suite under the ManageEngine brand. ManageEngine with 90+ products and free tools covers everything your IT needs, at prices you can afford. ManageEngine products are used by 9 out of every 10 Fortune 100 companies and cater to over 50 verticals. From network and device management to IT security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT. Roles & Responsibilities Be an evangelist for IT solutions across IT operations, security, help desk, endpoint, networks, and cloud infrastructure. Talk to customers (IT Managers, IT Administrators, Engineers) and partners understand requirements, and recommend the right ManageEngine product in tandem with Account Managers. Conduct Masterclass presentations in the local market. Work with multiple products focused on IT Management from the company Conduct product demonstrations to customers and solve technical queries Understanding of product areas including Desktop / Mobile Device Management, IT Help Desk, Windows Management, Public and Private Cloud management. Conduct workshops, training sessions, and product events both online and offline as needed. Travel to customer locations. Requirements Excellent business-level English Language and local language skills. Interest in learning new software products and getting into details. Good interpersonal skills to work with multiple ManageEngine product teams. 5+ years of relevant experience. Strong technical knowledge with experience in the IT industry. A good background in ITSM Solutions, desktop, and server / network administration devices is an advantage. A good background in ITOM or Cloud is an advantage. One of ITSM or IT Operations Management is a must. You must be a resident of the country you are applying for and know the local language in a professional capacity. Datacenter experience, Enterprise LAN experience or Windows Environment Experience is an advantage. ITIL V3 Foundation certified, Microsoft Certification or Cisco, and other industry certifications are an advantage. The applicant must be a country resident and have a valid work authorization. Zoho Corporation does not sponsor work visas for this position. We are an equal opportunities employer and welcome applications from all qualified candidates.

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