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Manager, Agency Admin

Manager, Agency Admin

Sun Life Malaysia Assurance BerhadKuala Lumpur, Kuala Lumpur, Malaysia
8 jam yang lalu
Penerangan pekerjaan

Job Purpose

  • Agency compensation – Ensuring the accuracy and effectiveness of advisor compensation.
  • Agency Integration and Development – Support the harmonization project for Elite and PAM, ensuring seamless integration and alignments of goal.
  • System Enhancement – Revise and maintain the existing system to support updated methodologies and process.
  • Routine Reporting – Generate and distribute routine reports to management and sales force on agency performance.

Major Accountabilities

Agency compensation

  • Validate the Advisor’s Balanced Score Card (BSC) results to ensure accurate reflection of score.
  • Oversee the accurate distribution of fixed and variable commissions.
  • Monitor and validate production and persistency bonuses to ensure alignment with company policies and performance metrics.
  • Support the development of Agency Integration and Development :

  • Supporting the harmonization initiative for Elite and PAM, ensuring seamless integration and alignment of goals.
  • Assess and comprehend long term benefit / spin-off benefits from harmonized projects to maximize operational efficiency and effectiveness.
  • Financial Support schemes to support the growth and development of new recruits.
  • Development of New and Routine Reporting :

  • Generate and distribute routine reports for management and sales forces.
  • Ensure reports are accurate, timely, and provide valuable insights into performance metrics and compensation structures.
  • Act as a liaison between management and sales teams to ensure clear communication of performance and compensation information.
  • Revise and maintain the existing systems to support updated methodologies and processes.
  • Update the PAM BSC tabulation methodology to harmonize with Elite approach.
  • Enhance the PAM production and persistency bonus structures.
  • Develop and refine performance dashboards and commission statements within the SAM portal to provide clear, actionable insights for users.
  • Clawback Recovery Management

  • Track, monitor, and manage clawback cases across the agency force.
  • Collaborate with relevant stakeholders to improve clawback recovery rate and implement preventive measures.
  • Provide regular updates and insights on clawback trends, root causes, and proposed solutions.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Distribution, Management, and Administrative
  • Industries
  • #J-18808-Ljbffr

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