Tawaran kerja ini tidak tersedia di negara anda.
IT Service Delivery Manager - Malaysia
CODA Technology ServicesSungai Petani, Kedah, Malaysia9 jam yang lalu
Penerangan pekerjaan3+ years experience in IT Service Delivery and management within enterprise-scale businesses. Must have fluent / good English language proficiency. Hands on experience of working with ServiceNow or equivalent platform. Experience in managing services and change within ITSM frameworks. Strong skills in performance analysis, reporting, root cause analysis, and ITIL best practice compliance. Operating as part of a regional business and also aligned with global strategy. Engage confidently with senior stakeholders and cross-functional teams. Work effectively in global, complex, fast-evolving environments.
Director @ CODA Technology Services | IT Recruitment | IT Project Delivery | IT Consulting
We are hiring an IT Service Delivery Manager on a permanent basis to support a global enterprise retail organisation through a significant IT service transformation. This role is regionally based in Malaysia and is critical in bridging local operations with global strategy, as the business moves through a multi-year change and improvement program.
You will play a key role in shaping how services are delivered including :
Key Responsibilities
- Manage end-to-end IT service delivery within the region.
- Act as the local bridge between business users and global IT strategy.
- Manage incidents, problems, and requests using ITIL-aligned processes.
- Support and lead local change and transformation initiatives.
- Drive local service performance and vendor engagement.
- Contribute to continuous improvement and alignment with global standards.
- Monitor and analyse global IT service performance, produce regular reports for leadership, perform root cause analysis on recurring incidents and recommend improvements.
Required experience
Location
Malaysia - Remote
We are looking to onboard the right candidates as soon as possible. Please do get in touch to register interest and have an initial conversation.
Thanks for reading.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Service Delivery Manager • Sungai Petani, Kedah, Malaysia
Pekerjaan yang berkaitan
)
We are looking for a motivated, dynamic.Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operat...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance Company LimitedSungai Petani, Kedah, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Product Marketing Manager
Cohu MalaysiaBayan Lepas, Penang, Malaysia At Cohu Malaysia, we are committed to driving innovation and excellence in the semiconductor industry.Our mission is to create a dynamic and inclusive work environment where every team member feels...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu
- Dinaikkan pangkat
Account Partner - All Regions
OneByZeroAlor Setar, Kedah, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
IT Projects, Assistant Manager
DHL GermanyBayan Lepas, Penang, Malaysia Responsible for ensuring that Project Delivery tools, methodologies and standards are understood and a cornerstone of the country IT strategy.
Responsible for the reporting and planning of IT Integr...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Senior Manager, Employee Relations
Micron SemiconductorsSeberang Perai, Penang, Malaysia Design and direct Micron Malaysia Employee Relations (ER) strategies to influence organizational culture to uphold our company values and in the areas of integrity, respect and fairness, where all ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Senior Manager Technical Support
Zebra TechnologiesGeorge Town, Penang, Malaysia At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate ou...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanyKulim, Kedah, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Lead Talent Acquisition
BJAKKulim, Kedah, Malaysia Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Tunjukkan lagiKemas kini terakhir: 9 jam yang lalu
- Dinaikkan pangkat
Warehouse Manager
Asia Plywood CompanyAlor Merah, Kedah, Malaysia Oversee daily warehouse operations, including inventory control, order fulfillment, shipping, and receiving.Lead, manage, and schedule warehouse staff, ensuring productivity and morale remain high....Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Service Engineer (Team Leader)
KONEGeorge Town, Penang, Malaysia KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Service Engineer (Team Leader) to lead and manage Service Maintenance team in Penang.This role ensures services...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Business Development Specialist (IT Solution Sales) - Penang
RicohPenangMalaysia, Penang, Malaysia Business Development Specialist (IT Solution Sales) - Penang.As part of our business continued expansion, we are seeking a committed and results-oriented professional to join our team as a.Business...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Integration Manager
MercuryoCentral George Town, Penang, Malaysia Mercuryo Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Hi! We’re Mercuryo, and we’re on a mission to redefine finance by blending the best of traditional banking with the innovations of...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
IT Onsite Technician - Bayan Lepas
Hemmersbach GmbH & Co. KGBayan Lepas, Penang, Malaysia Enthuse customers and provide best experience through best in class hardware, software and technical support services.Contact us directly if you have any questions about this open job position.Abil...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
IT Senior Staff Engineer (IT Infrastructure)
Ams OsramKulim, Kedah, Malaysia Configure and manage NetApp storage solutions, including RAID arrays and Volumes (NFS / CIFS) in a NAS (Network Attached Storage) environment.
Monitor storage performance and capacity to optimize reso...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Sourcing Manager (Indirect)
SwarovskiBayan Lepas, Penang, Malaysia At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.We are looking for a Senior Sourcing Manager where you will get a chance to work in a rewardin...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Store Manager
J&T CARGO (MALAYSIA)Kulim, Kedah, Malaysia Oversee daily warehouse and store operations, including receiving, storage, picking, sorting, and dispatching of parcels and goods.
Lead and manage a team of store staff, ensuring high productivity ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Assistant Service Manager - Outdoor (BW)
Rentokil InitialPerai, Penang, MYQuick Apply
- Dinaikkan pangkat
IT Projects, Assistant Manager
DHL Supply ChainGeorge Town, Penang, Malaysia Responsible for ensuring that Project Delivery tools, methodologies and standards are understood and a cornerstone of the country IT strategy.
Responsible for the reporting and planning of IT Integr...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu