Assistant Manager, Support Services
Prudential Assurance Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia8 hari lalu
Penerangan pekerjaanValidation of the appeals, performing facts find and recommendation as well as coordination of the Committee Meetings to seek endorsement and approval from Appointed Actuary / CEO. Managing the ROP and ROC Master Listings; ensuring that they are in order and updated including proper documentation, scanning and preparation of the regular ROP / ROC reports. ROP Offenders Review; preparation of the report, obtaining the final sign-off and communication to agency force and executing the required actions as well as ensuring that the Offenders Review SOP is timely updated as and when required. Administration of PBTB ROC appeals, ensuring that all appeals are filed with PBTB in accordance to the SOP as well as ROC revocation and updating in the system, performance adjustment and notification of appeals correspondences / results to the agents and PBTB Agency Support. Unit / Department Administration – providing administrative support to the superiors on any ad-hoc assigned tasks / projects. Tertiary education in Business Administration / Life Insurance or related disciplines. Minimum two years related working experience in administration or customer service. Working experience in the insurance industry preferred. Strong administrative skills with the ability to organize work systematically and efficiently. Meticulous, detailed oriented and able to perform well under pressure. Team player, good working relationship internally among the division staff as well as inter-divisions with other stakeholders and agency force. Proficient in Microsoft Office programs, especially Words and Excel. Executive Full-time Administrative
Overview
Executive, Support Services — Prudential Assurance Malaysia Berhad
Responsibilities
- Replacement of Policies (ROP) / Certificates (ROC) Administration :
Management of ROP emails; promptly responding to email inquiries.
Job Specification
Qualification
Experience / Knowledge
Personal Attributes
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Seniority level
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Job function
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