Deposit Manager - Corporate (Kedah), Northern Region - Retail Banking Distribution

Overview

Deposit Manager - Corporate (Kedah), Northern Region - Retail Banking Distribution

Job Description

Summary Responsible for acquiring and managing Sales Deposit and Investment products, driving growth within both corporate and individual customer segments.

• Meet sales targets / KPIs for Non-Individual (CASATIA & Non-CASATIA) and Individual (CASATIA – New Salary Account (NOA)) customers.
• Develop and implement business plans for Deposit Business, including acquisition strategies for new corporate accounts.
• Acquire new business and expand relationships within the Non-Individual Market Segment.
• Address and resolve customer complaints and queries, ensuring high levels of satisfaction in corporate relationships.
• Assist branches with inquiries related to corporate deposit products.
• Prepare and submit sales activity reports (SAR) to the Regional Director (RD) and HQ Sales Team.
• Ensure that activity (call) reports are prepared after each customer meeting.
• Notify and assist State Client Relationship Director (Supervisor) with fraud attempts detected within the specified timeframe.
• Ensure compliance with all internal policies, guidelines, and external regulatory requirements.
• Conduct market analysis to identify opportunities and inform business strategy.
• Report on sales performance, customer feedback, and market trends to supervisor.

Job Requirements

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