Billing Analyst

Inviting applications for the role of Senior Analyst- Billing & Collection (Mandarin)

Responsibilities

• Analyze and review requests received for new customer set ups- complete extensive due diligence and recommend the credit limit for the customer
• Complete the order hold / release process on a daily basis after thorough inspection
• Run weekly reports to gather the credit master changes completed and complete due diligence wherever needed
• Following up with customer for Receivables – Via Email or calls. Respond promptly and accurately to both customers and internal quarries, providing data / reporting as and when requested.
• Acknowledge and process customer enquiries like invoice copies, Refunds etc.
• Work with local finance business partner in resolving queries, account problems and concerns
• Ensure compliance with policies and procedures for every transaction performed
• Participate in cross-functional efforts to implement continuous improvement projects

Qualifications we seek in you!

Preferred qualifications

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

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