Grafik Print is a fast-growing digital printing and creative design company. We provide printing, packaging, and design solutions for SMEs, corporates, and government clients.
We are looking for an Operation Supervisor who is proactive, organized, and ready to support our business growth while leading the team to higher performance.
Key Responsibilities
- Assist the Manager in daily operations of the printing shop.
- Supervise sales, marketing, design, and production activities.
- Manage customer relationships and ensure high service satisfaction.
- Monitor staff performance, provide guidance, and resolve issues.
- Ensure smooth workflow, from order confirmation to production and delivery.
- Contribute ideas to improve efficiency, sales, and marketing strategies.
- Prepare simple reports (sales, marketing, production) for management.
Requirements
Diploma / Degree in Business, Management, Marketing, or related field.At least 2 years working experience, preferably in printing / design / retail.Strong leadership and people management skills.Good communication skills (Malay & English).Organized, proactive, and able to multitask.Willing to work in a fast-paced environment.Ideal Candidate
Leadership mindset with hands-on approach.Problem solver, not just problem finder.Can balance between operations and sales responsibilities.Passionate to grow with a creative SME.What We Offer
Competitive salary + performance bonus.Career growth opportunities (potential to Assistant Manager).Training and mentorship in business & operations.Supportive, creative working environment.