Technical Support Engineer

HR Business Partner @ Nova Buildings Group | Talent Acquisition & Employer Brand | Process improvement & Technology Enthusiast

This role is for a Technical Support Engineer based in Nova Buildings Malaysia. Key responsibilities include handling customer inquiries, preparing technical documentation (RFI, sketches, offers), reviewing and amending drawings, liaising with customers and consultants for clarifications, coordinating drawing approvals, and managing site implementation and project documentation.

Key Responsibilities

• Manage tendering aspects of a large scale, complex, or significant engineering project, to ensure correct estimation for schedule and budget.
• Receive customers enquiry for bidding, prepare RIF (Request for information) & sketches and communicate with engineering / estimation department to get it priced.
• Studying the project documents including drawings, specifications, BOQ (Bill of Quantity), RFI (Request for information), correspondence and others for consideration during the project execution.
• Review, clarify and amend the drawings / plan provided by customers or consultants.
• Liaise with customers about requirements if clarification is needed.
• Prepare the offer and follow up technical issues with customers or consultants.
• Coordinate the approval of drawings and responsible for the distribution of drawings released for construction to concerned site personnel.
• Responsible for setting up the site implementation to ensure compliance to the Company’s safety, quality and environmental standards.
• Manage the filing system for all kind of documentation preparation of relevant documentation related to projects.

Relevant Experience & Qualifications

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