Job Scope / Responsibilities :
Retail Operations
- Carry out daily retail tasks including POS operation, stock in / out, returns, customer service, store cleanliness, and display management.
- Supervise retail staff at JB and Bangi bookstores to ensure operational efficiency and customer satisfaction.
- Monitor inventory levels and coordinate with the warehouse or relevant departments for stock planning and restocking.
- Maintain high standards of store presentation and implement SOPs.
Marketing & Branding (Retail-Focused)
Develop and implement strategies to increase customer footfall and strengthen brand visibility for Pelangi Books Gallery (PBG).Lead and execute marketing activities, customer engagement initiatives, and events held at PBG.Coordinate branding efforts and ensure alignment with PBG's retail identity.Promote PBG through community outreach, local partnerships, and in-store campaigns.Online Marketplace & Sales Support
Monitor and manage PBG's listings on platforms like GrabMart and ensure product and pricing accuracy.Explore new digital opportunities relevant to the bookstore and suggest potential growth areas.Provide assistance to the online sales team on daily tasks related to PBG products and coordination when required.Requirements :
A minimum of a Diploma qualification in any discipline is required.Minimum 2 years of experience in retail supervision with exposure to retail marketing.Strong planning, leadership, and communication skills.Ability to work independently and drive initiatives.Familiarity with retail systems (POS) and e-commerce platforms (e.g., Grab) is an advantage.Willing to travel between JB and Bangi and support weekend / public holiday events as needed.Job Type : Full-time
Pay : RM2, RM3,000.00 per month
Education :
Diploma / Advanced Diploma (Required)Experience :
retail supervision : 2 years (Required)Work Location : In person