Sales & Business Development Manager, Food - APAC Region

Sales & Business Development Manager, Food - APAC Region

Position Summary

This position carries the dual responsibility of spearheading the execution of the commercial strategy to support the overarching business plan for APAC while leading sales and market development efforts within the designated territory. The incumbent will manage the current strategy and continuously challenge and improve the comprehensive sales strategy tailored to the assigned territory, focusing on opportunities within key bakery, meat and confectionery accounts. The role also involves identifying growth segments essential for achieving sales targets and collaborating with cross-functional teams regionally and globally to effectively execute the Encapsulates food strategy and achieve growth objectives. The incumbent will foster positive interaction with other leaders within the business unit and Balchem HNH to ensure alignment in executing the Encapsulates strategy and delivering growth objectives. Ideal candidate must be fluent in English and reside in Malaysia, Singapore, Thailand or the Philippines. Other countries may be considered.

Essential Functions

• Develops sales strategies and budgets for territory and assigned accounts. Regularly reviews and provides status reports on progress against sales targets.
• Manages and expands distribution strategy and budgets for distributors.
• Acts as key decision maker on products for promotion and customers served through the distribution channel.
• Coordinates efforts between distributors and internal resources to ensure effective sales service, customer relations, and fulfillment of promotional and administrative needs.
• Responds to distributor inquiries for samples, technical data, and support.
• Plans, schedules, and makes regular calls to direct accounts; arranges meetings for various company professionals to provide multi-level support and relationships; communicates results of calls via timely call reports in Salesforce.com.
• Communicates and maintains accurate forecasts for product usage.
• Investigates customer complaints and ensures prompt, effective solutions.
• Obtains and reports marketing data for achievement of business objectives and strategies; monitors trends and market penetration; recommends actions to grow in the territory and prevent loss of existing business.
• Maintains routine interaction with marketing, product development, customer service, finance staff, and company executives.
• Maintains daily contact with distributors and direct accounts, monitoring competitive activity.
• Identifies distributor needs and collaborates with marketing, product development, business unit, and other staff to deliver marketable products.
• Complies with all company policies and procedures.
• Performs other duties as required.

Requirements

Balchem is committed to a workplace culture that values diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.

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