At
Emerald Clinical Trials
, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.
Our therapeutic expertise spans
renal
cardiometabolic
, and
oncology
—areas where we make a significant impact on improving global health.
At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.
About the Role
The Therapeutic Franchise Head (TFH) will serve as an operational expert in the relevant area of therapeutic expertise and is responsible for the development of strategies to support new business proposals for Emerald Clinical and the holistic sale to delivery of contracted work in clinical trials within their therapeutic area of expertise.
Operational strategy
Accountable for the creation and optimization of innovative and compelling delivery strategies and solutions for Early and Late Phase, multi-service, multi-region studies or programs, that leverage EC's expertise in the relevant therapeutic area as well as operational capabilities :
Work with relevant experts to differentiate Emerald Clinical from its competitors in assigned area
Actively support long-term business growth through collaboration with Emerald Clinical Functional Area Heads and other stakeholders
Actively support long-term business growth through collaboration with external Centres of Excellence and other external stakeholders including current and potential partners
Responsible for creating effective delivery strategies and solutions for all projects in assigned area of operational expertise including addressing the specific needs and challenges of each project and customer
Responsible for engaging and coordinating Operations Area Lead team members to align with the global operational strategy in the specified therapeutic area.
Develop relevant training materials and a library of resources (as needed) to support project leads, both regionally and globally, in their project deliverables
New business
In partnership with Emerald Clinical Business Development, Medical Services, Proposals, Operations, and other functions, responsible for award of business to achieve identified new business targets in the relevant therapeutic area :
Collaborate with Business Development to evaluate and manage new opportunities from receipt through pricing and proposal development, and to award decision. This may include, but is not limited to, standalone programs and projects, requests for information (RFI), capabilities, early engagement, and partnering discussions
Actively support Business Development in the preparation for and conduct of customer facing meetings. This includes and is not limited to; training and preparation of the assigned project team; provision of specific content; ensuring all content effectively conveys project strategy and critical win themes.
Develop and review project budgets (service fees and pass-through costs) aligned with the requested project strategy, and with the contribution margin targets and pricing strategy agreed with Sales, EC leadership, and other stakeholders
Attend and present at customer meetings including bid defence and partnership meetings, as required
Coordinate with Business Development to complete follow-up actions identified at bid defences and other customer / partnership meetings
Project delivery
Act as Emerald Clinical project champion for awarded projects within the relevant therapeutic area. Through this role, work with Operations Project Delivery Leaders to enable the assigned project delivery team to understand and implement the project strategy that was sold, and to evaluate and recommend effective adjustments to strategy when any trends or triggers associated with progress indicate this is required :
Guide and mentor assigned Project Leads through comprehensive handover of awarded project. Facilitate the Project Leaders understanding of all aspects of the awarded project so they can confidently present the project strategy to the client and the internal stakeholders.
Define and communicate the project team profile and organizational structure that will enable operational managers to identify and assign team members that can meet the customer's needs and successfully secure the project award
Continue to guide and mentor project leads throughout the project lifecycle including adjustments to delivery strategy when project or program progress, trends, and milestones indicate intervention required
Function as an escalation point and governance contact for awarded projects within the therapeutic area
About You
Why Join Us?
At our core,
Emerald Clinical Trials
is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you'll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.
Here's what makes us stand out :
Purpose-Driven Work
: You'll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.
Global Reach, Local Expertise
: Our teams connect with local communities, building trust and meaningful engagement for every trial.
Collaboration and Innovation
: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.
What We Offer
We understand that great work happens when people feel valued and supported. That's why we provide :
Competitive Compensation
: A tailored salary and benefits package to reflect your skills and experience.
Flexibility
: Enjoy hybrid or remote working arrangements, depending on your location and role.
Career Growth
: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.
Employee Wellbeing
: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.
Global Opportunities
: Be part of a company with international reach, offering you exposure to diverse projects and clients.
Interested?
Apply now and help us achieve our mission to improve the health of millions worldwide.
We are an equal-opportunity employer and encourage applications from all qualified candidates.
Head • Petaling Jaya, Selangor, Malaysia