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Trainer – Humanization (EQ)

Trainer – Humanization (EQ)

AithothKuala Lumpur, Kuala Lumpur, Malaysia
22 hari lalu
Penerangan pekerjaan

Overview

Thoth AI Federal Territory of Kuala Lumpur, Malaysia

We are looking for a Trainer to support teams in humanizing responses for conversational systems . The role involves training annotators to make model outputs more empathetic, natural, context-aware, and emotionally intelligent . This includes refining tone, improving phrasing, and enhancing readability for human-like interaction.

Key Responsibilities

Training & Onboarding

  • Train annotators in rephrasing content to be more natural, empathetic, and engaging .
  • Guide teams in improving tone, sentiment alignment, and emotional depth in responses.
  • Conduct workshops on creative writing, cultural sensitivity, and conversational flow .
  • Review annotated samples and provide feedback to ensure consistency in style.
  • Develop and update training materials on human-like dialogue creation .
  • Conduct refresher sessions and workshops for existing annotators.

Quality Assurance

  • Monitor annotator performance and provide regular feedback to improve consistency and accuracy.
  • Conduct calibration sessions to ensure alignment with annotation standards.
  • Review and analyse errors to identify areas for improvement.

    • Process Improvement

  • Suggest improvements to annotation workflows, tools, and quality control mechanisms.
  • Work closely with project managers to ensure timely delivery of training and annotation goals.
  • Document best practices and maintain a knowledge base for annotation tasks.

    • Qualifications

  • Experience :
  • 2–4 years of experience in creative writing, content editing, training, or related roles .
  • Strong understanding of tone, empathy, and conversational language .
  • Ability to balance professionalism with a natural, human-like style.
  • Excellent communication, coaching, and feedback skills.
  • Prior experience in content moderation, annotation, or training teams is an advantage.
  • Skills :
  • Candidates must have English proficiency at least at C1 level.
  • Strong communication and presentation skills.
  • Ability to break down complex instructions into simple, actionable steps.
  • Analytical mindset with strong attention to detail.
  • Strong organizational and leadership skills.
  • Adaptability to fast-changing project needs.
  • Collaborative mindset with cross-functional teams.
  • Commitment to maintaining high-quality standards.

    • Availability : Immediate or as soon as possible.

    Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Information Services

    • We are not including boilerplate job postings or unrelated content.

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