Veterinary Assistant

Responsibilities : Assist the veterinarians in day-to-day tasks. Handle and restrain patients during procedures. Process samples for laboratory testing and operate blood machines. Assist with x-ray and / or surgery preparations, setting up the operating theatre, assist veterinarians during surgery, and clean and sterilize surgical instruments and the operating theatre post-surgery. Provide animal nursing and maintain general welfare for hospitalized patients and boarders, including vitals monitoring, wound management, bandaging support, preparing food, medicating, feeding, and exercising. Coordinate medical centre's waste and sharp disposal, ensuring compliance with waste disposal regulations. Maintain hygiene standards in the medical centre, clean and disinfect cages, kennels, and common areas; maintain feeding utensils. Maintain a high standard of patient care, build good relationships with clients, and provide excellent customer service to encourage repeat business. Perform reception duties, including answering the telephone, making appointments, preparing accounts, accepting payments, and writing receipts. Arrange the schedule of appointments (outpatient, inpatient, surgical, pet transportation) for each day and manage clients' ward visits. Manage and prepare quotations, invoices, update the cash register, and prepare important assignments for the next day. Dispense medications and provide clear and accurate dosing instructions to clients on medicines prescribed by veterinarians. Maintain stock control, coordinate orders for medicines, consumables, and domestic items, keep records, and follow up on pending items. Record and maintain clinical and office records, filing, and knowledge of the computer system. Perform ad-hoc / other duties assigned by management from time to time. Requirements

At least a Higher Secondary / STPM / A Level / Pre-U, Diploma, Advanced / Higher / Graduate Diploma. Diploma / Certificate in Veterinary Nursing / Animal Sciences / related courses will be an advantage. Preferably 1 year of clinic experience, but entry-level candidates with positive attitudes will be considered. Able to follow directions with and without supervision. Good client care and communication skills. Committed and passionate about animal care. Comfortable holding and restraining both dogs and cats. Able to work in a team and multitask. Must be able to work in shifts and on weekends.

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