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Operations Executive

Operations Executive

EMAX Beauté International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Key Responsibilities

  • Operational Support
  • Coordinate daily operations across outlets and HQ.
  • Provide first-level support for outlet operational issues, including queries and resolutions.
  • Track and update operational records, reports, and memos.
  • Assist in monitoring compliance with SOPs and service standards.
  • Inventory & Outlet Audit
  • Assist in monthly stock counts and resolve discrepancies with outlets.
  • Conduct outlet audits to ensure compliance with SOPs, service quality, stock handling, and customer care standards.
  • Document audit findings, follow up with outlet teams, and report outcomes to HQ.
  • Process Improvement
  • Identify operational gaps and propose improvements for efficiency.
  • Assist in documenting and updating SOPs for outlet teams.
  • Work with cross-functional teams (Sales, IT, HR, Supply Chain, Warehouse) to streamline processes.

Qualifications & Experience

  • Diploma / Degree in Business, Operations, or related field
  • 0–2 years of experience (fresh grads welcome)
  • Strong organizational and problem-solving skills
  • Good communication and teamwork ability

    • Skills & Attributes

  • Detail-oriented with strong follow-up
  • Proactive and eager to learn
  • Independent yet team player
  • Customer-focused mindset

    • #J-18808-Ljbffr

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