Regional Senior Associate, Cross Border (Air Freight)

Regional Senior Associate, Cross Border (Air Freight)

Be among the first 25 applicants

Job Responsibilities

• Oversees the overall performance of current solutions and operations
• Develops competitive freight solutions
• Management of escalations, Ad-hoc, or Exceptions
• Responsible for vendor lead time adherence
• Billing / financial reporting (timeliness, accuracy,costing)
• Actively track and trace shipments and update customers accordingly
• Collaborate with Freight team members to innovate around constraints & solutions
• Work with the Ninja Freight team to ensure customer expectations are well-managed
• Coordinate Ninja Freight’s air freight shipment handling (air freight operation and coordination,shipment documents) with sales support and customers
• Support the Regional Manager in sourcing suitable air freight and clearance vendors
• Support the Regional Manager with onboarding and implementation for all vendors
• Responsible for providing operational requirements and input before / during vendor onboarding.
• Responsible for monitoring vendor ops performances and key practices
• Remain updated on the assigned region’s shipping and customs regulations
• Responsible for producing the WI and SOPs to ensure operations scalability and consistency, and equip the team with the right skill set and knowledge to validate vendor invoices.
• L2 escalations - liaison with management (internal and external)

Job Requirements

Referrals increase your chances of interviewing at Ninja Van by 2x

#J-18808-Ljbffr