Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
IT Operations Associate

IT Operations Associate

ThoughtFullKuala Lumpur, Kuala Lumpur, Malaysia
5 jam yang lalu
Penerangan pekerjaan

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporate clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team!

The Role

ThoughtFull is hiring an IT Operations Associate to lead internal support and infrastructure, enabling a secure and productive digital environment across our hybrid and remote teams. This role is a blend of hands-on technical support, IT administration, SaaS / infrastructure ownership, and proactive tooling governance. You\u2019ll work closely with cross-functional teams to ensure our systems are fast, reliable, and aligned with ISO 27001 and security best practices.

End User & Helpdesk Support

  • Provide first-line support to employees (online and offline) across SG, MY, and remote environments
  • Resolve issues related to device setup, software installation, network access, printing, etc.
  • Maintain a helpful and solution-oriented support attitude
  • Track and manage IT requests using a structured ticketing or task system

IT Systems Management (M365, Intune, AAD)

  • Administer and support the Microsoft 365 suite including :
  • Outlook, SharePoint Online, OneDrive, Microsoft Teams, Intune
  • Azure Active Directory (users, groups, permissions)
  • MFA and endpoint protection policies
  • Troubleshoot and resolve M365-related issues (e.g., login failures, sync issues, feature bugs)
  • Onboarding & Offboarding Support

  • Coordinate with HR team to ensure smooth Day 1 onboarding for new hires
  • Prepare and configure laptops (Mac / Windows), accounts, software, and access
  • Conduct regular IT walkthroughs to help new joiners feel confident with tools
  • Securely offboard leavers by revoking access, wiping / collecting hardware, and removing accounts
  • Office Tech & Infrastructure

  • Maintain and troubleshoot :
  • Office WiFi, printers, and power backups
  • Door access
  • CCTV cameras and NVR setups
  • Basic AV (sound, lighting, Zoom rooms, etc.)
  • Security & Governance

  • Ensure alignment with ThoughtFull\u2019s ISO 27001-aligned Information Security Management System (ISMS)
  • Monitor endpoint compliance via Intune and restrict unauthorized software
  • Maintain and update the company\u2019s "Allowed Tools & Software" list
  • Evaluate new tools requested by teams and ensure alignment with security and policy standards
  • Lead end-to-end implementation of new IT and infrastructure software including but not limited to procurement, setup, integration, documentation, and rollout
  • Requirements

    About you

  • 3-5 years of experience in IT Ops, SysAdmin, or Helpdesk roles
  • Strong knowledge of Microsoft 365, Azure AD, Intune, and device management
  • Hands-on experience supporting Mac and Windows environments
  • Experience configuring networks, office equipment, and physical access control systems
  • Excellent communication skills and friendly support attitude
  • Bonus : Familiarity with ISO 27001 or similar compliance frameworks
  • Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

    Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Non-profit Organizations and Primary and Secondary Education
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Operation Associate • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Associate Specialist - IT Supplier Relationship Management

    Associate Specialist - IT Supplier Relationship Management

    American Institute of CPAsPetaling Jaya, Selangor, Malaysia
    You will support and implement the daily ongoing business strategy of the IT Supplier Relationship Management (SRM) team. You will manage purchase orders, oversee specific aspects of supplier invoic...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Financial Operations Associate - Mandarin Speaking - Remote

    Financial Operations Associate - Mandarin Speaking - Remote

    CXM Direct LLCKlang City, Selangor, Malaysia
    CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Associate IT Operations Technician - Greater Kuala Lumpur

    Associate IT Operations Technician - Greater Kuala Lumpur

    Valmont Industries, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia
    Valmont Industries is seeking a detail-oriented and proactive Associate IT Operations Technician to join our Nerve Center team. This role is pivotal in ensuring the smooth operation of our global IT...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Head of Global Common Operations

    Head of Global Common Operations

    NexperiaSeremban, Negeri Sembilan, Malaysia
    Head of Global Common Operations page is loaded## Head of Global Common Operationslocations : Serembanposted on : Posted Todayjob requisition id : R- • •About the job • •The Head of IT Global Commo...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Team Lead, IT Information Systems

    Team Lead, IT Information Systems

    NTTCyberjaya, Selangor, Malaysia
    Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Institutional Operations Associate

    Institutional Operations Associate

    Sperton Global ASKuala Lumpur, Kuala Lumpur, Malaysia
    Fresher’s with Chinese (Mandarin) proficiency can apply / a Bachelor’s degree preferred.Should have experience in Finance, Accounts, banking, or the financial service industry.Excellent computer an...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Financial Operations Associate

    Financial Operations Associate

    Shift MarketsKlang City, Selangor, Malaysia
    CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Regional Deposit Director

    Regional Deposit Director

    AFFIN GroupSeremban, Negeri Sembilan, Malaysia
    Create your future with Affin! You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don’t just stay at the forefront...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    IT Operations Engineer

    IT Operations Engineer

    Hilti (Canada) CorporationPetaling Jaya, Malaysia
    We are seeking an energetic and capable IT Operations Engineer for our Integrated Operations Center.The role involves job automation, incident de-escalation, critical IT services monitoring, and ot...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Investment Operations Associate

    Investment Operations Associate

    Zurich InsuranceKuala Lumpur, Kuala Lumpur, Malaysia
    Investment Operations Associate.Performs processing, posting and clearing of transactions, payments and corporate actions to ensure correct, complete and timely position management for standard cli...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Associate Specialist - IT Supplier Relationship Management

    Associate Specialist - IT Supplier Relationship Management

    AICPAPetaling Jaya, Selangor, Malaysia
    You will support and implement the daily ongoing business strategy of the IT Supplier Relationship Management (SRM) team. You will manage purchase orders, oversee specific aspects of supplier invoic...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Head of Business Operations, MYSG

    Head of Business Operations, MYSG

    TakedaKuala Selangor, Kuala Selangor, Malaysia
    The purpose of Business Operations is to enable general manager and country leadership team members to anticipate, take and track critical business decisions related to company growth over the mid ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Assistant Manager - IT Operations

    Assistant Manager - IT Operations

    Talent RecruitShah Alam, Selangor, Malaysia
    About the job Assistant Manager - IT Operations.We are representing our client;the worlds 2nd largest convenience store chain, with over 17,500 stores across various markets globally.Backed with ov...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Head of System & Operation (GPU System)

    Head of System & Operation (GPU System)

    EPS ConsultantsKuala Lumpur, Kuala Lumpur, Malaysia
    Oversee the design, implementation, and maintenance of IT systems that support operational activities, ensuring high availability and performance of GPU resources. Provide technical guidance across ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior IT Operations Engineer

    Senior IT Operations Engineer

    TencentKuala Lumpur, Malaysia
    Tencent Federal Territory of Kuala Lumpur, Malaysia Senior IT Operations Engineer Tencent Federal Territory of Kuala Lumpur, Malaysia We are looking for a Senior IT Operation engineer to drive stra...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Director - IT Advisory

    Director - IT Advisory

    CNM LLPKuala Lumpur, Kuala Lumpur, Malaysia
    CNM LLP Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern Californi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    IT Operations Associate

    IT Operations Associate

    ThoughtFull WorldKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. ThoughtFull is a Temasek-backed mental health compa...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Regional IT Operations Manager

    Regional IT Operations Manager

    BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
    Manage and optimize IT operations across multiple regions, ensuring high availability and performance.Oversee the deployment and maintenance of technology systems tailored to the F&B sector.Collabo...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu