Strategic Account Support Engineer

CDNetworks Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Strategic Account Support Engineer role at CDNetworks

Continue with Google Continue with Google

CDNetworks Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3 weeks ago Be among the first 25 applicants

Join to apply for the Strategic Account Support Engineer role at CDNetworks

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

• Strategic Account Management : Oversee the operation of key strategic accounts, ensuring customer needs and concerns are addressed promptly and effectively. Provide consultative services to drive business growth.
• Enhance Customer Satisfaction : Manage end-to-end project planning and execution, ensure the quality of services delivered, optimize project plans, and maintain regular communication with clients to ensure satisfaction.
• Identify and Resolve Project Issues : Facilitate cross-departmental collaboration to identify and resolve project challenges, providing actionable solutions to improve product operations.
• Assist in Pre-Sales and Sales : Support pre-sales activities by advancing Proof of Concept (POC) projects to ensure seamless execution and client satisfaction.

Job Requirements :

Education : Bachelor's degree or higher in Computer Science, Information Technology, Telecommunications, or related fields. Candidates with excellent qualifications may not be restricted by their major.

Experience : Minimum of 3-5 years of relevant experience in pre-sales, post-sales, or the IT industry is preferred.

Skills and Attributes : Strong sense of responsibility, team-oriented, proactive with a pursuit of excellence, and positive energy.

Technical Knowledge : Strong learning ability with a basic understanding of networks and websites. Candidates with Linux skills, which will be considered an added advantage. Familiarity with network analysis tools, website optimization, and shell scripting is a plus.

Communication and Coordination : Excellent communication and coordination skills with the ability to deliver exceptional service to clients and effectively promote cross-department collaboration.

Project Management : Proven ability to decompose project goals, control project processes, and ensure successful implementation.

Additional Information :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales, General Business, and Education

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at CDNetworks by 2x

Sign in to set job alerts for “Account Engineer” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Petaling Jaya, Selangor, Malaysia 5 days ago

Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Regional Technical Sales Engineer - Oilfield Chemicals

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

Puchong, Selangor, Malaysia

MYR2,500.00

MYR4,000.00

1 week ago

Kelang, Selangor, Malaysia

MYR3,000.00

MYR6,000.00

6 days ago

Sales Engineer, Order Processing (Products)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Executive / Engineer, Sales & Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Sales Engineer, Order Processing (Service)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Puchong, Selangor, Malaysia MYR2,500 - MYR3,500 4 months ago

Sales Engineer (Mechanical Engineering / Electrical & Electronic Engineering)

Bestari Jaya, Selangor, Malaysia MYR3,000 - MYR5,000 5 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr