A telecommunications company in Shah Alam is seeking a Senior Customer Experience Specialist to enhance customer journeys and drive strategic CX improvements. The ideal candidate will possess 6–10 years of CX experience, a relevant degree, and strong stakeholder management skills. This role offers the opportunity to influence product and operations teams through actionable insights and data-driven strategies.
#J-18808-Ljbffr
Senior Strategist • Shah Alam, Selangor, Malaysia