Client Management, Analyst

About the Role

Responsible for the relationships with assigned clients.

Responsibilities

• Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
• Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
• Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
• Arrange and participate in internal and external client debrief
• Act as “door-opener” to Segment management team
• Responsible for proposing new product or initiatives for Direct Clients
• To monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup
• Involve in projects or initiatives that will further grow the overall CS business

Requirements

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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