Overview Danfoss is seeking a
Service Engineer
to join the regional drives competence center in Asia-Pacific. The role provides high-level technical support remotely or on-site as required and supports the interface between global product teams and local technical support teams to respond to technical questions regarding Danfoss Drive products and applications.
The position aims to accelerate the development of service capabilities in the Asia-Pacific region and strengthen Danfoss’ service channels.
What You’ll Be Doing
Support the regional competence center and maintain the required KPIs for response to technical cases
Provide field service technical support to countries within APR, if necessary
Plan and prioritize technical support requests
Ensure the successful outcome of service together with all internal and external stakeholders
Establish and maintain a good business relationship with all relevant stakeholders
Continuous development of technical know-how, new technology trends, new products and product features
What We’re Looking For
Bachelor’s degree / polytechnic graduate in electrical / mechatronics / automation engineering
3 or more years of relevant working experience
High technical knowledge and troubleshooting skills on drive products and applications
Willingness to travel across APR to provide hands-on technical support
Ability to build relationships and trust across product and technical support teams in different countries
Strong verbal and written communication skills in English
Experience in working for matrix management, cross-functional collaboration
What You’ll Get from Us
We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference? If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Job Details
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : Industrial Machinery Manufacturing
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Service Engineer • Petaling Jaya, Malaysia