Demurrage Coordinator

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Summary

The Demurrage Team provides an outstanding service to Trading & Shipping for handling demurrage and shipping related ancillary charges. We are experts for vessels and barges in the calculation and payment of freight, calculation and negotiation of demurrage claims, calculation, and negotiation of related shipping costs such as deviation, detention, port costs etc., and the interpretation of the contract clauses to minimize exposure to claims wherever possible.

The Demurrage Coordinator is responsible for providing administrative support to help lead the logistics of deals to BP's best commercial advantage, ensuring trading transactions are entered correctly into the relevant systems and performing administrative tasks to assist trading activities.

Job Description

Key Responsibilities

• Manage the incoming claims' inbox. Acts as the first point of contact for external counterparties and internal collaborators. Ensure all items in the inbox are reviewed and actioned in a timely manner. Assign / tag emails to all respective negotiators.
• Create new claims and assignments to the relevant Demurrage Negotiator. Ensure no duplicate claims are crafted.
• Check financial details of claims in systems to ensure claims are assigned to the correct cost center / chain.
• Provide acknowledgement of received claims to counterparties. Claims must be acknowledged by the accurate BP entity.
• Assign all freight claims as soon as possible for review and payment within 3 days of hoses off for vessels.
• Manage Time Charter tracking process and ensure provisional claims are created.
• Prioritize received claims appropriately and flag to the relevant Negotiators where claims are approaching time bar and urgent action is required.
• Run weekly / monthly reports to provide key data to the Demurrage team and other key stakeholders.
• Seek to contribute by simplifying activity or reducing workload for Negotiators.
• Upon request arrange courier to physically send claims to counterparties ensuring proof of delivery is acquired.
• Review ways of working to drive process optimization and a focus on delivering value.
• Ensure compliance with all BP policies and procedures including Shipping policy and credit requirements.
• Work collaboratively across the Demurrage team to support team delivery.
• Ensure systems data is updated accurately and supervise data flows – flagging where concerns are raised.

Job Requirement

Benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

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