Relationship Manager

AFFIN Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Relationship Manager

role at

AFFIN Group Create the future with Affin! You too can make a difference. We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. CREDIT ACQUISITION Lead the Team Members with a focus on originating deals, exceeding clients’ expectations and overall growth. Work within the confines of the Risk Management framework. ACCOUNT PROFITABILITY Maximize earnings potential and revenue of relationships. Review and monitor revenue performance. Multiple products sold to clients. CLIENT RELATIONSHIP MANAGEMENT Support, identify, solicit and establish a high value client base for the bank. Ultimate ownership of customer relationship and customer interface. Activate opportunities and risk criteria. Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account. Internal coordination / liaison with service delivery centres / HQ departments to maximize process efficiency and customer satisfaction. SERVICE MANAGEMENT Ensure promptness and quality of credit processing. Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL. Provide customer level information to relevant parties within the Bank. Facilitate the drawdown of facilities. STAFF DEVELOPMENT Mentor and coach to Junior Relationship Manager. When and where necessary, to guide and advise the RM of his portfolio management COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency. Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations / Finance / Compliance. Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report. To manage the application of AML / CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions. Apply regulatory requirements such as KYC, AML / CFT and procedures at all times. Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Industries : Banking

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