Customer Ambassador (Bangsar / Publika / Taipan / Puchong / Klang）

Responsibilities

• Welcoming customers and visitors professionally with excellent manner at all times.
• Manage the enquiries through phone calls, WhatsApp, emails or other channels promptly and professionally.
• Handle and liaise with customers request and appointment arrangement.
• Consistently ensure a high level of customers support experience and build customers loyalty.
• Ensure customers safety and comfort with a smooth flow of customers care.
• Assist customers with completing necessary forms and documentation.
• Responsible for proper documentation including scanning, filing, and mailing.
• Responsible for payment collection and receipt issuance.
• Communicate effectively with the team and / or other departments if needed to encourage a positive working environment.
• Perform other duties as required and assigned by superior / management.

Requirements

Benefits

Working Hours

10 : 00 AM – 7 : 00 PM (Weekdays)

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