Repair / Service Engineer, Endoscopes

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Overview

STERIS Malaysia is seeking a skilled and detail-oriented Repair Engineer to join our growing team. In this role, you will be responsible for the repair and maintenance of endoscopy devices and surgical instruments to ensure safe and effective functionality. You will diagnose and identify technical issues, replace or repair defective parts of devices or equipment to meet required standards. You perform quality control checks on repaired equipment according to specification requirements and preparing the necessary reports and documentation. You will also manage tools, parts inventory, support logistics, and contribute to continuous improvement initiatives. As part of a high-performing team in a production facility, you will collaborate with cross-functional departments and provide training to other engineers, helping to build team capability and ensure consistency in operations. Your work will directly support our mission to deliver reliable medical equipment and superior Customer experience.

Responsibilities

• Abides by all Company safety, health policies, and procedures. Aware of and conforms to Company ISO goals and objectives and supports ISO requirements. Uses personal protective equipment, as required.
• Complies with work schedules, established team standards and protocols to ensure a safe, productive and respectful work environment. Completes Safety observations per site requirements. Completes workplace organization audits per site requirements.
• Troubleshoots endoscopy / surgical device / instrument. Identifies instrument issues and defects using standardized and varied testing procedures and testing mechanisms. Determine correct spare parts required to complete a repair.
• Perform estimation of repair, as necessary. Produce diagnostic reports and quotations.
• Services, restores, repairs and replaces defective parts for endoscopy / surgical devices / equipment to required specifications.
• Reassembles endoscopy / surgical devices or equipment and tests assembly for conformance to specifications.
• Perform QC checking on repaired equipment as per specification requirement and produce necessary QC reports and related document.
• Request parts from stockroom. Orders routine repair parts. Participate in ensure appropriate inventory levels and components are maintained.
• Perform inventory transactions and management in current role. Proper management on non-inventory spare parts.
• Perform logistic arrangements for equipment shipping in and out from repair workshop with proper follow up.
• Manages utilization of equipment, work area, and personnel to obtain maximum efficiency and meet performance objectives. Ensures all tools are functioning properly, and promptly reports any defects or restocking needs. Checks the effective dates of consumables and ensures consumables expiry is monitored and reported according to the established schedule.
• Perform periodic preventive maintenance on endoscopy testing equipment to ensure functionality and abide to local requirement.
• Train other engineers in On-The-Job Training programs.
• Frequently interact with subordinate supervisors. Works closely with other internal areas to drive product capability development and operational process standards. May interact with Customers service, supply chain and / or functional peers to ensure smooth operations of matters between functional areas and achieve maximum efficiency and meet performance objectives.
• Collect feedback from Customer and report to subordinate supervisors to support engineering teams in ongoing product improvements and new product development initiatives.
• Identifies risks and issues and escalates timely and effectively.
• Participates in the development of setting standard work instruction (SWI). Participates in repair to inform validation of work instruction.
• Completes workplace (5S) organization audits per site requirements and leads the Metrics Board Meetings that focus on Safety, Quality, Delivery and Cost (SQDC).

Qualifications

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 18,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

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