Overview
Assistant Manager, Fund Distribution Services M / F – Permanent Contract
Location : Asia, Malaysia
Job title : Assistant Manager, Fund Distribution Services M / F
Contract type : Permanent
Closing date : 31 / 10 / 2025
Responsibilities
- Operational Excellence : Ensure compliance of funds dealing procedures with fund documentation (including Prospectus / Offering Documents, Servicing Agreements and Operating Memorandums); prepare & check internal and external reports to management, clients (Fund Manager, Distributor) and investors / distributors (e.g. client reporting, KPI reporting, etc); follow up outstanding documents for KYC & subscription payments on the Fund’s account; translation of key information in KYC Document from Mandarin to English under client’s indemnity letter; provide high quality and professional client service to ensure Caceis Investor & Treasury Services values are well maintained.
- Relationship and Communication : Maintain efficient communication channels with managers, coordinators and team members; timely resolution / escalation of inter-departmental and cross functional queries; ensure collaborative relationship across jurisdictional, functional and cultural boundaries including onshore business partners when required for the daily operations; works closely with manager of department to achieve department and organization goals.
- Team Interaction : Maintain standards of personal and professional behaviour; take responsibility for personal development and training; coach team members as necessary on specific & identified tasks / activities to ensure team efficiency; develop others : coaches for high performance / builds future capabilities / team development; adhere to CACEIS core standards.
- Participate in Change : Drive to succeed with a results-oriented, client-focused mindset; lead with integrity by sharing information and accountability; shape the future through innovation, strategic thinking, change agency and entrepreneurial spirit; seek ways to enhance and improve process flow, environment and adherence to risk factors.
Qualifications & Experience
Geographical area : Asia, MalaysiaEducation : Bachelor Degree / BSc Degree or equivalent; degree in a relevant fieldLevel of minimal experience : 3-5 yearsExperience : Experienced in relevant Securities Operations / Financial Services / Transfer Agency; AML / KYC experience is an added advantageRequired skills
English language proficiency (written and spoken)Mandarin and Cantonese proficiency (written and spoken) with translation skillsPC literacy in MS Office applicationsAbility to work under pressure with tight deadlines and / or SLA requirementsStrong teamwork in a fast-paced environment; result-oriented and proactiveCompliance to rules and procedures; independent, confident, self-motivatedLanguages
English, Mandarin, Cantonese
General information / About the Employer
CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services including execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent. With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing. All positions are open to people with disabilities."
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