Welcome Host, Receptionist

Overview

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. You will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and databases are part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. You’ll also develop policies and procedures needed for all functions in the reception. As needed, you’ll take part in managing conference rooms, events, flower arrangement coordination, and other duties.

Requirements

Sound like you? To apply you need to be :

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, you might be the best fit for this job.

A client service champ

A strong customer service focus is required. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent is also beneficial.

What we can do for you

At JLL, we aim to help you become the best version of yourself by realising your potential in an entrepreneurial and inclusive work environment. We offer a dedicated Total Rewards Program, competitive pay and benefits package.

Location

On-site – Kuala Lumpur, Malaysia

Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We protect the personal information provided to us and process it in connection with JLL’s recruitment process. We keep information secure and retain it only for legitimate business or legal reasons. We will delete it safely and securely when no longer needed. For more information about how JLL processes personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country.

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