Negotiator, CCO - Secured Collection and Recovery (SG) MY (1-Year Contract) - [KL Based]

Negotiator, CCO – Secured Collection and Recovery (SG) MY (1-Year Contract) – KL Based

Manage delinquent accounts with the objective to regularise accounts and recover outstanding loans.

Job Description

• Contact customers to secure payment of arrears towards regularising their accounts
• Provide customers with clear and accurate payment instruction / account information
• Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimise credit losses
• Recommend and execute appropriate legal actions to recover accounts outstanding when necessary
• Maintain and update all dunning records factually and timely into the collections system
• Follow up customer queries and elevate to Team Manager if required.

Job Requirements

Note : this position will be based in Kuala Lumpur, Malaysia.

Seniority Level

Executive

Employment Type

Contract

Job Function

Finance

Industries

Banking

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