SENIOR SUPERVISOR

Overview

MUST HAVE RETAIL TRADE'S EXPERIENCES.

A Retail Senior Supervisor typically oversees the operations of a specific section or department within a retail store. Their main responsibilities include :

• Staff Management : Hiring, training, and supervising department staff.
• Scheduling shifts and managing labor costs.
• Ensuring employees are meeting performance goals.
• Sales and Profitability : Monitoring sales targets and working to meet or exceed them. Analyzing sales data and adjusting strategies to boost sales. Creating promotional strategies to drive traffic and sales.
• Inventory Management : Ensuring inventory levels are adequate and well-maintained. Managing stock levels to prevent overstock or stockouts. Coordinating with the purchasing department for new orders.
• Customer Service : Ensuring high-quality customer service within the department. Resolving customer complaints or issues. Maintaining a positive shopping experience for customers.
• Visual Merchandising : Overseeing the presentation and organization of products. Ensuring displays are appealing and well-stocked. Implementing seasonal or promotional displays.
• Budgeting and Financial Oversight : Managing the department’s budget, controlling costs, and maximizing profitability. Ensuring compliance with store policies and financial regulations.
• Compliance and Safety : Ensuring the department complies with health, safety, and store policies. Addressing and resolving any safety or compliance concerns.
• Reporting : Preparing reports on sales, inventory, and staffing for senior management. Reporting on department performance, goals, and initiatives.
• A successful Retail Department Manager needs strong leadership, organizational, and communication skills, along with the ability to analyze sales trends and make data-driven decisions.

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About the Company

We are a subsidiary of Suiwah Corporation Berhad; The Group's business segments are focused in manufacturing, property development, international trading, retail and F&B.

Its retail arm, Sunshine Wholesale Mart Sdn Bhd is now making aggressive developments in expanding its offline and online business operations; focusing on using Internet of Things to meet our goals and objectives.

Apply now if you are aggressive and enthusiastic in building your career advancement with us.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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