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Inbound Sales Representative

Inbound Sales Representative

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Join to apply for the Inbound Sales Representative role at Agensi Pekerjaan JobScoper Sdn. Bhd.

6 days ago Be among the first 25 applicants

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This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Responsibilities

  • Handle incoming customer calls with professionalism and care.
  • Assist customers with basic website, domain, and hosting-related inquiries.
  • Troubleshoot issues to achieve one-call resolution.
  • Recommend suitable digital solutions through a consultative sales approach.
  • Meet performance goals including FCR, conversion, NPS, and sales targets.
  • Work effectively in a fast-paced, high-volume environment.

Qualifications

  • Minimum SPM qualification; Diploma / Degree is an advantage.
  • Excellent command of English (verbal, written, and comprehension).
  • Experience in customer service, B2B / B2C sales, or call center support is an advantage.
  • Strong ability to turn support calls into sales opportunities.
  • Passionate about sales, achieving targets, and delivering great customer experiences.
  • Basic technical knowledge of websites, domains, hosting, or digital tools preferred.
  • Fresh graduates are encouraged to apply.
  • Open to local Malaysians, willing to work on rotational shifts.
  • Benefits

  • 5 working days
  • Annual Leave and Sick Leave
  • Training Provided
  • Allowance Provided
  • EPF and SOCSO
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Customer Service
  • Industries : Human Resources Services
  • Additional roles

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