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System Application Specialist cum Administrator

System Application Specialist cum Administrator

Taylor's Education GroupPutrajaya, Putrajaya, Malaysia
1 hari lalu
Penerangan pekerjaan

The System Application Specialist cum Administrator is responsible for the overall management, administration, and continuous improvement of the school’s Management Information System (iSAMS) and other critical business applications. This role ensures the secure, effective, and user-oriented operation of iSAMS, including data integrity, role-based access, system configuration, reporting, and user support. The specialist also supports the integration of iSAMS with other platforms and liaises with academic and operational teams to align system functionality with school needs.

Key Responsibilities

  • Manage and oversee MIS : Ensure the secure, reliable, and optimal performance of the school’s Management Information System (iSAMS), including related tools and platforms.
  • Application & Data Management : Support additional applications related to school operations (e.g., parent portal, assessment tools, reporting systems).
  • Application & System Management : Manage and maintain other business-critical applications used by academic or administrative departments.
  • Integration and Compliance : Coordinate with ICT Infrastructure Manager for system integration, access security, and backups.
  • Data Integrity : Conduct regular data checks, cleanups, and validations to ensure consistency and reliability of data in the system.
  • Project and Stakeholder Engagement : Act as liaison and work closely with academic, administrative, and technical teams to gather requirements, manage change requests, and implement system improvements.
  • Reporting & Analysis : Develop and publish dashboards, tracking sheets, and analytical reports that visualize learner progress and school performance.
  • Training & Documentation : Serve as first-level technical support for user issues related to MIS or reporting tools.

Qualification & Experience

  • Bachelor’s degree in Information Systems, Education Technology, Computer Science, or related discipline.
  • 3-5 years of relevant working experience in data analytics and familiarity with School Management systems and iSAM in the education industry an added advantage.
  • Experience with academic reporting cycles, assessment systems, and performance tracking tools.
  • Competencies (Knowledge, Skills & Abilities)

  • Well-versed in database design, data modelling, and data warehousing.
  • Analytical thinking, ability to draw insights from data, and solve complex problems.
  • Communicate confidently in a professional manner.
  • Collaborative with good cross-functional working relationship.
  • Positive and service-oriented mindset.
  • Pro-active with ability to manage multiple deadlines and tasks in a dynamic school environment.
  • The job holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s / he is responsible, or with whom s / he comes into contact will be to adhere to and ensure compliance with the School’s Safeguarding Policy and Procedures at all times.

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