System Administrator - CRM (FXBO)

Doo Group is a global financial services group with a focus on FinTech innovations, dedicated to delivering financial solutions. With a global outlook and presence across international markets, we’re committed to building an interconnected business ecosystem that creates boundless opportunities. Leveraging cutting-edge technology, our diverse portfolio empowers clients worldwide to achieve their goals and secure a brighter future.

We're seeking an experienced CRM Specialist to configure, customize, and support our CRM system, ensuring seamless integration with business processes and providing technical assistance to our Sales Team.

What you’ll be working on :

• Configure, and customize the CRM system according to the organization's requirements, ensuring our organization has all the configuration they need.
• Define and configure data fields, workflows, and automation rules to align with business processes.
• Ensure data integrity and accuracy within the CRM system.
• Import and export data as needed, ensuring proper mapping and formatting.
• Provide user support by troubleshooting issues, answering queries, and resolving system-related problems.
• Customize the CRM system to meet evolving business requirements.
• Conduct training sessions to educate users on our CRM system functionality, features, and best practices.
• Study on the documentation provided by our Payment Service Providers and translate it on technical flow.
• Handle API integration of the application

What we’re looking for :

Nice To Have :

What We Offer :

Ready to take the next step in your career? Apply today.

Seniority level

Associate

Employment type

Full-time

Job function

Project Management

#J-18808-Ljbffr