Pharmacy Database Administrator

The Pharmacy Database Administrator is responsible for maintaining, optimizing, and safeguarding Cigna’s digital infrastructure and pharmacy database to ensure relevant data is accurate, secure, and readily accessible to support timely claims handling and efficient customer service.

Responsibilities

• Ensure all medication data (names, strengths, dosages, interactions) in relevant database(s) is(are) accurate, up-to-date, and standardized.
• Monitor and validate newly created records by team members and resolve discrepancies in database records.
• Support digital transformation initiatives related to (pharmacy) claims operations and Cigna’s data systems.
• You support the Claims SMEs, Quality Review and Audit agents, and / or IOH Member Claims Management team in improving the overall Quality results of the team.
• Where needed, you help reveal patterns of operational errors through data-mining exercises.
• Based on your initial analysis, you can summarize your findings in a summary report, to be directed to the Head of the IOH Member Claims team.
• You follow-up with stakeholders to ensure deadlines are met and any delays are communicated proactively.
• You manage your workload proactively, communicating with your manager any risks or challenges to targeted completion dates.
• You take initiative and show confidence in your correspondence with internal and external parties, where applicable.

Qualifications

Competencies

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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