Software System Support (Senior & Junior)

Software System Support (Senior & Junior)

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Assisting Dealer / Customer remotely in resolving issues in daily use of application

Perform data troubleshooting locally and remotely

Provide application support

Root cause analysis

Ensuring the troubleshooting resolution within targeted resolution time

Coordinating with other teams for data / system issue

Assist on install, implement, configure & update customer software application & hardware equipment.

Job Requirements

• Motivated, self-starter and one who love troubleshooting and programming.
• Able to work independently and as a team.
• Able to work under pressure.
• Willing to learn and Adaptable to new changes
• Strong communication and interpersonal skills
• Possess good analytical and troubleshooting skill
• At least 1 years of working experience in related field is required for this position. However, fresh graduates are encouraged to apply to start as Junior.
• Diploma / Degree in Computer Science / Information System or equivalent.
• Willing to work after office hour / weekend / public holiday when required
• Preferably Junior Executive specialized in IT / Computer - Software or equivalent.

Added Value Skills

Application

Your application will include the following questions :

About the Company

We are an established SOFTWARE DEVELOPER specialized in New Retail,O2O One Stop Solutions, Online Point-Of-Sales, inventory & Accounting software solutions. We are a MSC status company, Microsoft Certified Partnership-ISV Software Vendor having awarded with Certified Grade-A GST software compliance by Royal Custom & also. Having more than 35,000 clientele base & nationwide distributor, the company is under rapid growth, we require multi talents & offer learning scope, coaching & many career advancements.

Computer Software & Networking 11-50 employees

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