Assistant Manager, Organisation & Methods

Overview

To lead and manage the execution of the Organisation Method (OM) function by ensuring the consistency, adequacy, and comprehensiveness of all Bank documents—including frameworks, policies, guidelines, and manuals—in alignment with the Bank’s objectives, regulatory expectations, and best practices. The role will oversee policy governance operations, act as a subject matter advisor to internal stakeholders, and ensure effective document management processes.

Principal Accountabilities

• Drive cost-efficiency through effective governance of digital document management and safekeeping, minimizing warehousing and printing costs.
• Ensure optimal use of digital tools to manage document archives and version control.
• Act as a key advisor to internal stakeholders on manual governance and the development, review, and implementation of documents.
• Lead internal stakeholder engagements to ensure the adequacy, consistency, and completeness of manuals, policies, and guidelines.
• Oversee and review the preparation and quality assurance of policy documentation, ensuring alignment with internal and external requirements.
• Provide timely and accurate advisory on policy governance and documentation to support business and functional units.
• Promote paperless documentation practices and lead initiatives that support sustainable document management.
• Champion best practices in policy, procedure, and document governance aligned with industry standards and regulatory expectations.
• Manage the periodic review and lifecycle management of all Bank manuals and related documents.
• Develop and refine guiding principles, templates, and checklists for policy and manual preparation.
• Coordinate walkthroughs with document owners to ensure manuals are comprehensive, current, and free from duplication or conflicting policy statements.
• Conduct training, coaching, and awareness sessions for document owners on the importance of proper policy and procedure management.
• Ensure the Master Listing of Bank Documents is maintained accurately and updated regularly.
• Execute directives and support initiatives assigned by the Section Head, HOD, CRO, Management, and the Board as required.

Requirements & Qualifications

Salary and Application

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At Agrobank, our mission is to provide a holistic range of financial services and banking facilities with a focus on the agricultural sector. We dedicate our priority to the needs of our customers by providing attractive products and services such as savings activities, banking services, takaful, financing and advisory services.

Agrobank is a continuity of the former Bank Pertanian Malaysia which has 40 years of experience in agricultural banking and an excellent track record in shaping and developing successful entrepreneurs. With a wide network of branches throughout Malaysia, we are confident of providing the best services to all.

Agrobank is a Government-owned Bank under the Minister of Finance Incorporated (MFI). The bank’s financing of the agricultural sector is driven by a policy set forth by the Ministry of Agriculture and Agro-Based Industry (MOA). Agrobank today operates through 190 branches throughout Malaysia, and employs over 3,400 employees.

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