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Account Manager

Account Manager

Xcalibur DigitalPetaling Jaya, Selangor, Malaysia
4 jam yang lalu
Penerangan pekerjaan

Your workplace and people integrator || Connecting Strategy to People || Cultivating a Positive Work Culture || Community Member- TSOW

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Direct message the job poster from Xcalibur Digital

Responsibilities

  • Client Onboarding

Conduct internal meetings to review the campaign brief and define roles.

  • Prepare Minutes of Meeting within 24 working hours and ensure all team members receive a copy.
  • Deliver onboarding collateral within 2 weeks and confirm the Scope of Work (SoW) is signed before launch.
  • Confirm payment and launch date, finalize materials within 24 hours of payment.
  • Campaign Management & Monitoring
  • Monitor daily digital advertising and website listings for active campaigns.

  • Update site content and links promptly, notify clients via email with updated links.
  • Track leads, send weekly lead summaries, and provide monthly performance reports.
  • Coordinate content marketing, ensuring timely publication and distribution.
  • Track budget usage, optimize campaigns, and deliver weekly status reports on digital marketing.
  • Contract Renewal
  • Track contract periods and deliverables for all clients.

  • Send monthly reminders to clients for unused deliverables.
  • Maintain up-to-date client profiles on the website.
  • Upselling to Current Campaigns
  • Identify upselling opportunities and present them during monthly meetings.

  • Include upselling metrics in client reports and achieve a KPI for each client.
  • Qualifications

  • Entry level
  • Full-time
  • Sales and Business Development
  • Advertising Services
  • Locations

    Petaling Jaya, Selangor, Malaysia

    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    #J-18808-Ljbffr

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