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IT Technician
RoviSysPuchong, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanDiploma from an accredited Polytechnic or bachelor’s degree from accredited University with a major in Computer Information Systems (CIS), Management and Information Systems (M&IS), or other related majors, or at least 3+ years related industrial experience. A+, Network+, MCTS and CCENT or equivalent certifications strongly preferred. MCSA / MCSE / MCITP and CCNA / CCNE certifications a plus but not required. Able to lift PCs and other IT equipment up to 35kg. Able to sit, stand, kneel for an extended period of time. Strong communication skills with the ability to effectively communicate with end users in a manner consistent with different technical skill levels. Willing to work flexible hours whenever the situation deems necessary. Proficient in Microsoft Office applications. Positive 'can-do' attitude with the ability to work under pressure to meet deadlines. Strong attention to details. Ability to solve problem independently and recommends proactive technical solutions. Able to work in a team environment but also highly motivated to work independently and productively. Knowledge of basic computer engineering concepts and / or voice and data networking concepts is required with a focus on Microsoft Windows networking and operating systems. Willing to undertake assignments involving unfamiliar subjects with the aptitude to learn quickly. Strong verbal and written communication skills using both technical and non-technical terminology. Ability to time management time to prioritize, plan, work, multi-task and meet schedules.
We are looking for a capable, self-driven and independent IT professional to join our growing organization. The IT Technician / Specialist will join our IT team in building and maintaining the information infrastructure at RoviSys.
Description of Work :
- Provide and support end users on a variety of issues.
- Maintain and monitor system and network operations, including network and data security, software licensing, applications, databases, servers, computer systems, backups, switches, printers, and voice and data networks.
- Computer systems and software purchasing, setup, maintenance and audits.
- Maintain asset and inventory management.
- Respond to alerts from systems, monitors; perform first-line problem resolution and technical support.
- Respond to support requests, document issues and resolutions, and update self-support site.
- Maintain appropriate system logs and update documentations.
- Assist with installations and upgrades of corporate date center equipment (servers, communication equipment and reliability systems).
- Conduct business specific research and provide comprehensive reports when needed.
- Perform task associated with the operations, support, troubleshooting and upgrading of voice, data and video conferencing systems.
- Become familiar with voice and video systems utilized by the company.
- Learn how technology supports various business processes and disciplines.
- Other ad-hoc duties assigned, to include special projects what may require travel.
Qualifications :
Additional Qualifications :
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Technician • Puchong, Selangor, Malaysia
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