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IT Support Officer - IT Operations & Support (Infrastructure Management)

IT Support Officer - IT Operations & Support (Infrastructure Management)

Malaysia Airports BerhadSepang, Selangor, Malaysia
11 jam yang lalu
Penerangan pekerjaan

IT Support Officer - IT Operations & Support (Infrastructure Management)

Job Description

POSITION GENERAL SUMMARY

  • Responsible to ensure all incidents reported resolve according to Service Level Objective (SLO).
  • Contribute to network planning and development activities.

ESSENTIAL POSITION FUNCTIONS

  • Understand the criticality of the subsystems and interrelation between the subsystems.
  • Contributes in developing trouble shooting procedures and continuously improve the processes.
  • Document network problems and resolutions for future reference.
  • Involve in the testing of software, upgrades and changes as well as integration tests of the subsystems.
  • Recommends network solutions for operations and maintenance.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  • Adhere to ISO, ISMS and OHSAS standard in doing day to day jobs.
  • Meets customers and management’s expectations.
  • Executes beyond area of control that contributes to network performance.
  • Skills

  • Good analytical abilities.
  • Familiar with various network testers.
  • Education

    EXTERNAL

  • Diploma preferably with specialization in Computer Science / Networking / IT or equivalent.
  • Relevant Industries

    EXTERNAL

  • At least 3 Principals
  • CGPA >
  • 2.8

    Additional Information

    Open for Malaysian citizens only.

    Please be reminded that only online applications will be entertained.

    Applications should reach us by 1 October 2025.

    Only the shortlisted candidate will be notified.

    Job Segment : Operations Manager, Testing, Computer Science, Manager, Operations, Technology, Management

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