Customer Success Specialist - Marathi- Penang

TPPenangMalaysia, Penang, Malaysia

30+ hari lalu

Penerangan pekerjaan

Join to apply for the Customer Success Specialist - Marathi- Penang role at TP

Customer Success Specialist - Marathi- Penang

1 day ago Be among the first 25 applicants

Join to apply for the Customer Success Specialist - Marathi- Penang role at TP

Are you fluent in Marathi and English ?

Join our team in Penang and take your career to the next level!

Job Overview :

We are looking for a Marathi-speaking Customer Service Representative to provide excellent customer support via phone, email, and live chat . You will be the first point of contact, ensuring customer satisfaction by resolving inquiries and issues effectively.

Key Responsibilities :

Handle customer queries in Marathi and English (calls, chat, email)
Assist with product / service questions, complaints, and technical issues
Provide accurate information and timely solutions
Document interactions and update systems
Escalate complex issues when needed
Meet performance goals while maintaining high service standards

Qualifications :

Bachelor’s Degree (required)

Proficiency in Marathi & English (spoken and written)

Prior experience in customer service, call center, or BPO preferred

Strong communication, problem-solving & interpersonal skills

Willing to work on rotational shifts (including weekends / public holidays)

Must be in, or willing to relocate to, Penang, Malaysia

Why Join Us?

Competitive salary and benefits

Professional training and growth opportunities

A multicultural, dynamic work environment

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Outsourcing and Offshoring Consulting

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