This is an exciting opportunity to join us as a Payment Gateway Operations / Manager (支付运营) based in the vibrant Bukit Bintang area of Kuala Lumpur. In this full-time role, you will play a key part in overseeing the smooth and efficient operation of the company's payment gateway services.
What you'll be doing
- Manage the day-to-day operations of the payment gateway, ensuring transactions are processed quickly and securely
- Monitor payment processing performance and identify areas for improvement
- Liaise with internal teams and external service providers to troubleshoot issues and implement solutions
- Analyse payment data and trends to inform strategic decision-making
- Develop and implement policies and procedures to enhance the payment gateway's functionality and customer experience
- Oversee the training and development of the payment gateway operations team
- Stay up-to-date with industry regulations, technologies and best practices
What we're looking for
Excellent problem-solving and analytical skills with the ability to interpret data and identify trendsStrong understanding of payment processing technologies, regulations and security standardsExceptional communication and interpersonal skills to collaborate with cross-functional teamsProficient in Mandarin and English, both written and spoken. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.We offer :
5-day work per weekCommission & BonusProfessional Development#J-18808-Ljbffr