sales support lead

RESPONSIBILITIES

Perform administrative activities e.g report generation to support sales department

develop and manage customer relationships and order enquiries

• ensure sales orders are processed and delivered on time
• Issue delivery orders and billing invoices and other customer related documents that facilitate a smooth sales order
• Issue PO & monitor, Good receiving record in system.
• Coordinate with internal department on customer's request
• Responsible for ensuring SOP
• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, signs for incoming packages, and assists other visitors.
• Responds to emails and other digital queries and correspondence.
• Operates and maintains office equipment.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Works closely with other administrative staff and supports other colleagues as needed, to provide backup support to CS / SS team if / when needed ( especially during their absent)
• Coordinating with custom officer
• Monitor debtor aging
• Ensures that deadlines are met and adapts to changing priorities.

REQUIREMENTS