Act as the primary point of contact for businesses to request or share ideas for product capabilities & features
Engage business stakeholders to collaborate and co-create product capabilities & features
Evaluate business value of new capabilities in collaboration with business & strategy team to recommend prioritization
Define and document comprehensive business requirements using best practices e.g., UML
Conduct end-to-end analysis of user journey, back-end processes, and operational requirements for product capabilities to identify and document improvement / enhancements
Lead the implementation and customer launch of product roadmap, working closely with Engineering team
Define clear metrics of success measurement for all new product capabilities for the purpose of tracking performance
Conduct periodic analysis of capabilities & feature success post-launch to recommend improvements and increase success
Conduct continuous market research to understand the competitor landscape, market needs, and customer sentiment.
Continuously refine product offering & capabilities roadmap based on research findings to ensure effort invested in product development yields highest adoption and profitability
Lead operational aspects of product, including L3 support, executing processes, reporting, configuring product launches, and supporting any ad hoc requests
Define test scenarios, test cases, and conduct comprehensive testing of new capabilities & features to be rolled out
Collaborate closely with Compliance & Legal to ensure all product capabilities & features are 100% in compliance with regulatory & legal requirements
Own and drive release plan end-to-end from initiation, tracking all the way to customer launch.
Who we are looking for :
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Product Manager • SelangorMalaysia, Selangor, Malaysia