Overview
Join KLINIK NG DAN SINGH' as a Customer Relation Officer based in Rawang, Selangor. This full-time position is an exciting opportunity to play a key role in delivering exceptional customer service and building lasting relationships with our clients.
Responsibilities
- Handling incoming calls, emails, and other inquiries from customers in a friendly and professional manner
- Listening to customer concerns, troubleshooting issues, and providing accurate and timely solutions
- Maintaining detailed records of customer interactions and following up as needed
- Identifying opportunities to upsell or cross-sell additional products and services
- Providing feedback and suggestions to improve customer experience
- Collaborating with other teams to ensure seamless customer service delivery
Qualifications
Excellent communication and interpersonal skills with a customer-focused approachStrong problem-solving and critical thinking abilities to handle a variety of customer inquiriesAbility to work in a fast-paced environment and multitask effectivelyMinimum 1 year of experience in a customer serviceEnthusiastic, adaptable, and committed to delivering exceptional customer serviceWhat we offer
Competitive salary and performance-based bonusesComprehensive medical and health insurance coverageOpportunities for career development and trainingFlexible working arrangements to maintain a healthy work-life balanceA dynamic and collaborative team culture that values innovation and creativityAbout us
KLINIK NG DAN SINGH' is a leading provider of high-quality healthcare services in the local community. With a strong focus on patient-centered care, we strive to deliver exceptional service and improve the well-being of our patients. Join our team and be a part of our mission to make a positive impact on the lives of those we serve.
Apply now to become our next Customer Relation Officer and be a part of our growing team!
#J-18808-Ljbffr