Tawaran kerja ini tidak tersedia di negara anda.
Customer Support Agent - (Fluent in Vietnamese)
Invisible Expert MarketplacePuchong, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanHigh school diploma or equivalent; degree in Business, Finance, or IT is a plus. Bilingual fluency in Vietnamese and English, with strong verbal and written communication skills in both languages. Previous customer service experience, ideally within technical support or financial services. Familiarity with retirement plans or financial account management (401(k), IRA) is advantageous. Proficiency in Zendesk and Aircall is preferred. Excellent multitasking, problem-solving, and organizational skills in a fast-paced environment. High attention to detail and ability to work independently and as part of a remote team. Must pass a background check. Hours : 45-50 hours per week Schedule : 9 : 00 AM – 6 : 00 PM US Eastern Time Must be able to work US-East Coast / New York Time Zone Compensation : Type – Hourly; Rate – $5 / hour Employment type : Contract Workplace : Remote Seniority level : Entry level
Overview
Customer Support Agent - (Fluent in Vietnamese) — Remote, contract position at Invisible Expert Marketplace. The role supports the latest AI-driven technology in the financial services industry, focusing on retirement plan inquiries and related account support.
Responsibilities
- Provide prompt, accurate, bilingual support via phone, email, and live chat for English- and Vietnamese-speaking customers.
- Assist with account activation, integration troubleshooting, and product-related inquiries.
- Give guidance on retirement plan offerings (e.g., 401(k), IRA, Profit Sharing Plans).
- Troubleshoot technical issues and escalate complex cases as needed.
- Use Zendesk, Aircall, and internal CRM systems to track, manage, and resolve customer interactions.
- Collaborate with internal teams to escalate issues efficiently and improve customer service.
Qualifications
Details
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Vietnamese • Puchong, Selangor, Malaysia
Pekerjaan yang berkaitan![Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
Join Our Team as an Associate Customer Support Specialist (Mandarin).Language : Mandarin proficiency + B1 .Address : Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, Selangor.Shifts : B...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Our client is is a global leader in customer experience and digital transformation, helping top brands innovate through AI, analytics, and end-to-end business solutions.
They specialize in deliverin...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
Join a dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails.This role offers...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu![[October Intake] Mandarin Customer Service - Travel Industry](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=IGT%20Solutions)
Join our dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails.This role offe...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]
Polymorph RecruitmentBalakong, Selangor, Malaysia Diploma / Degree in Business Administration / Marketing.Preferably minimum one (1) year working experience in similar fields OR Minimum three (3) years of working experience in related fields (if witho...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
English Technical Support Agent
5CA NederlandKepong, Kuala Lumpur, Malaysia As a Technical Support Agent at 5CA, you'll provide technical support as part of a broader international team.You'll troubleshoot customers' technical issues with their PC hardware and connectivity...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Mandarin Customer Service | KL Eco City | Basic 4k + 1-3k Incentive
J-Recruit Recruitment AgencyKuala Lumpur, Malaysia Transport Allowance, Attendance Allowance.Provide exceptional support to our Mandarin-speaking customers via email, and chat.
Resolve inquiries, troubleshoot issues, and ensure customer satisfaction...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service – Mandarin & English - Fully WFH- RM3,000
Tribe DigitalKepong, Kuala Lumpur, Malaysia Customer Service – Mandarin & English - Fully WFH- RM3,000.Career growth opportunities – 80% of our frontline leaders have been promoted internally.
Support the customers of our leading mobile gamin...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Associate Business Support Specialist (Korean Bilingual)
Merck Gruppe - MSD Sharp & DohmePetaling Jaya, Selangor, Malaysia Our Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes.
Within GBS, the Source to Settle (STS) organization ensures that employ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
Associate Customer Support (Mandarin)
Two95 International Inc.Cyberjaya, Selangor, MYQuick Apply
Advisor I, Customer Service – Vietnamese
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Vietnamese Speaking Sales Associate
Hunters International Sdn BhdKuala Lumpur, MalaysiaQuick Apply
Advisor I, Sales – Vietnamese
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
- Dinaikkan pangkat
Mandarin Customer Service | KL Eco City | Basic 4k + 1-3kIncentive
J-Recruit Recruitment AgencyKuala Lumpur, Malaysia Transport Allowance, Attendance Allowance.Provide exceptional support to our Mandarin-speaking customers via email, and chat.
Resolve inquiries, troubleshoot issues, and ensure customer satisfaction...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Support & Sales | Mandarin speaker
Trust RecruitSelangorMalaysia, Selangor, Malaysia Customer Support & Sales | Mandarin speaker.Working 5 days per week : 8 working hours + 1 hour lunch.Handle voice and email support for a major food delivery platform in the Taiwan market.Provide ex...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Mandarin Team Lead Customer Service
Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Team Lead Customer Service.Agensi Pekerjaan JobScoper Sdn.Lead, coach, and motivate a team of Mandarin-speaking customer service representatives.
Monitor team performance and ensure service...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
English Gaming Support Agent - LATAM
5CA NederlandSeri Kembangan, Selangor, Malaysia As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio.You'll help players with account and technical issues and resolve purchase- and gameplay-related ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
- Baharu!
English - Mandarin Interpreter / Customer Service (WFH) (Remote)
GP Asia Sdn. Bhd.Sepang, Selangor, Malaysia As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided).
Hence, fluency in English and Mandarin...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
Advisor I. Customer Service- Mandarin Speaker E-Commerce CL 12
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Technical Support Executive - Mandarin Speaker - Ara Damansara
Arvion ServicesPetaling Jaya, Selangor, MalaysiaQuick Apply
Advisor I, Customer Service – Mandarin
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
- Dinaikkan pangkat
- Baharu!
[October Intake] Mandarin Customer Service - Travel Industry
IGT SolutionsSubang Jaya, Selangor, Malaysia Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs.
Maintain good communication and cooperation with rele...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
Customer Service Executive - Mandarin Speaker - Ara Damansara
Arvion ServicesPetaling Jaya, Selangor, MalaysiaQuick Apply
Advisor II. Technical Support- Mandarin Speaker CL -11
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu