Learning Management System (LMS) Specialist

JOB RESPONSIBILITIES

Job Summary :

We are looking for a detail-oriented and tech-savvy Learning Management System (LMS) Specialist (Executive III) to manage and enhance our Learning Management System operations, with a strong focus on SAP SuccessFactors LMS . The ideal candidate will have hands-on experience with SAP SuccessFactors Learning module, with additional exposure to Docebo LMS considered a significant advantage. This role is pivotal in driving a seamless digital learning experience across the organization.

Key Responsibilities :

• Administer and manage day-to-day operations of SAP SuccessFactors LMS, including course creation, assignment, scheduling, reporting, and user management.
• Act as the primary point of contact for LMS queries, technical troubleshooting, and user support.
• Collaborate with HR, IT, and L&D teams to configure and align the LMS platform to meet business and learning objectives.
• Maintain system integrity, including accurate data uploads, user provisioning, and compliance tracking.
• Support system upgrades, testing, and rollout of new LMS features or integrations.
• Create and manage dashboards and reports to track learning activities, compliance, and performance metrics.
• Develop and maintain user guides, SOPs, and training materials for administrators and end-users.
• Continuously monitor and enhance the LMS to improve user experience and ensure alignment with UI / UX best practices.
• Provide input and support for integration with other systems (e.g. HRIS, content platforms, etc).
• Develop applications that can support L&D by using Microsoft Power Platform (e.g. Power Automate, Power Apps) or other suitable development tools.
• Stay current with LMS trends, best practices, and new technologies in digital learning, including researching, evaluating, and testing new tools for potential adoption.

JOB REQUIREMENTS

Preferred Qualifications / Skills (Bonus) :

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

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