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Senior System Analyst | Corporate Solutions (Human Resource System)

Senior System Analyst | Corporate Solutions (Human Resource System)

EPF MalaysiaPetaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Senior System Analyst | Corporate Solutions (Human Resource System)

This role requires involvement in projects and support for the Human Resource Management System (HRMS) and Time Attendance System (T&A) under the Corporate Solutions section of the Digital Enterprise Solutions department.

Job Description

  • Participate in projects and provide support for the Human Resource Management System (HRMS) and Time Attendance System (T&A) within the Corporate Solutions section of the Digital Enterprise Solutions department.
  • Determine HRMS and T&A application requirements :

Analyze current and future needs, and current practices of business users and stakeholders to identify solutions.

  • Collaborate with business stakeholders to understand their needs, objectives, and challenges.
  • Elicit, document, and analyze business requirements, processes, and workflows.
  • Translate business requirements into clear functional specifications for technical teams.
  • Provide impact analysis and advisory services.
  • Create detailed documentation including business requirements, process flows, Functional Specification Documents (FSDs), use cases, and user stories.
  • Plan, schedule, and document new application development and enhancements to existing applications.
  • Organize and conduct User Acceptance Test (UAT) sessions with users.
  • Identify opportunities for application development improvements and create action plans.
  • Provide first-level application support to ensure system availability.
  • Troubleshoot application, database, and system issues reported by users to determine root causes and resolutions.
  • Collaborate with business owners, digital technology teams (Infrastructure, Network, Security, Application), and vendors in project delivery and BAU operations.
  • Examine and implement the best practices in application development and system maintenance.
  • Implement processes, development standards, and system improvements to enhance system stability and performance.
  • Work with the Strategy Planning & Enterprise Architecture team to define and implement application architecture.
  • Conduct periodic project assessments / reviews to ensure adherence to the governance framework, security controls, and architectural standards.

    • Job Requirements

  • Pass Malay Language including an oral test at the Sijil Pelajaran Malaysia (SPM) level.
  • Possess a Bachelor's Degree in Computer Science, Information Technology, or an equivalent qualification in a relevant field recognized by the Government.
  • A minimum of 7 years of relevant experience, particularly in application development and support role in managing HRMS and Time and Attendance system.
  • Possess certification in HCM from Oracle or SAP, and hold certification in Business Analysis (e.g., CBAP, CCBA), as advantages.

    • Technical Skills

  • Strong knowledge of HRMS modules and functionalities such as personnel management, learning and development, benefit administration, and performance management.
  • In-depth understanding of Time and Attendance system modules and functionalities.
  • Familiar with HRMS processes, routing, and approval flows including recruitment and onboarding, leave management, claims, and payroll processes.
  • Knowledge of Human Resource integration approaches with external systems such as Time and Attendance systems, payment platforms, and other statutory systems.
  • Comprehensive understanding of HRMS modules and integration of the Time Attendance System with HRMS.
  • Working knowledge of project management methodologies and business analysis techniques.
  • Experience designing and developing process flows, user journey, and wireframes.
  • Experience integrating apps with enterprise backend systems, databases (MS SQL Server & Oracle), BPM or via API (REST).
  • Familiar and experienced with Software Development Lifecycles (SDLC), Agile methodologies, DevOps practices, and Continuous Integration / Continuous Deployment (CI / CD).
  • Expertise in the business area and strong Human Resource skills to interpret user requirements and issues.

    • Soft Skill

  • Strong analytical, problem-solving, and critical-thinking skills.
  • Detail-oriented team player who can interact, communicate and collaborate effectively with cross-functional teams and stakeholders to reach a shared goal.
  • Excellent written and verbal communication skills in English and Bahasa Malaysia (BM); proficiency in English an added advantage.
  • Excellent interpersonal abilities and ability to perform under pressure to meet tight deadlines.
  • Ability to see a task through from assignment to completion with minimal supervision.
  • Proactively available for tasks beyond regular hours when needed.

    • Job Status

    Contract

    All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

    Seniority Level

    Mid-Senior level

    Employment Type

    Contract

    Job Function

    Information Technology

    #J-18808-Ljbffr

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