IT Specialist, Document Management System

We are looking for a IT Specialist, IP & Document Management who will be responsible for our Document Management System M-Files and our new IP (Intellectual Property) Management System. Your main objective will be to ensure maximum utility, system updates and implementation of additional functionality so experience with these systems is preferable.

This position is a Global Position and individual contributor.

Your areas of responsibility will also be to :

• Act as the M-Files and IP Management process and system specialist.
• Identify practical solutions within the framework of our standard system by engaging in dialogue with users, handle system configuration, unit testing, training and documentation in co-operation with our external partners.
• Assist with requirements gathering, solution design, development, deployment, migration, testing and documentation
• Support all aspects of life cycle management, ensuring that the system is up to date and functioning as intended
• Solve daily support tickets within your area of responsibility
• Drive changes and updates with your colleagues in IT, Line of Business and external  consultants and handle the necessary documentation according to standards
• Provide consultancy on best practice for design
• Due to the significant number of stakeholders based in Europe, it is essential that we provide adequate support and availability during European time zones. As a result, candidates should be prepared to work during European hours at least a couple of times per week to ensure effective collaboration and support for vendors and stakeholders in that region. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across Europe.

Qualifications :