Executive – Non-Motor Operations (1 year contract)

Executive – Non-Motor Operations (1 year contract)

The incumbent is responsible to process the policy, endorsement and payment refund based on the submission case assigned in CPC-Non-Motor Operations; achieve the individual goals assigned and adhere to governance, compliance and regulations.

Individual Responsibilities :

Business Operations

• Attend and process the submission request and case assigned via email, CRM and public folder
• Check and process the policy and endorsement as per the terms, approval and information submitted and issue the policy within the limit assigned
• Monitor and meet the processing turnaround times and escalate for resolution if required
• Assist Team Leader in case assignment and monitor the completion of submission within turnaround time
• Raise, approve or authorise the payment requisition within the policy allowed terms and payment limit authority
• Liaise with Distribution and follow through for completion of transaction / document within a reasonable timeline and escalate if required
• Identify and raise business process improvement opportunity continuously to upkeep the process efficiency and effectiveness
• Prepare and submit the assigned periodic report accurately and timely
• Participate in any ad-hoc assignment when required

Compliance

Job Requirement

This role will be based in our HQ at Pavilion Damansara Height. Only 1 year contract position is available.

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